The Clinical Director of Inpatient Surgery has a strong understanding of key healthcare issues and a passion to promote strong patient and family centered care. A progressive leader that is accountable for the effective and efficient leadership of two inpatient surgical departments. As an experienced Clinical Director, you are a visionary leader driving innovation that improves performance and transforms care within the service. With excellent communication skills, emotional intelligence, a patient centred focus and demonstrated expertise with setting targets and meeting objectives, the Clinical Director provides ongoing direction, expertise and guidance on all operational matters. With LEAN expertise and a passion for continuous quality improvement will engage front line staff to provide the highest quality of care for the surgical program. This position plays a key role in ensuring alignment with the strategic goals of the hospital, coordinated with other services within the health care system (e.g. Health Quality Ontario: QBP's).
Responsible for operational management of Inpatient Surgery in priority areas – quality and patient safety, patient experience, healthy workplace, human resource management, budget management, patient flow Maintains quality patient care services by planning, developing, implementing and evaluating policies, procedures, patient care best practice/evidence based standards, programs and/or services Directs the thorough investigation and resolution of patient complaints, adverse events and patient incidents Leads, measures and assesses performance improvement activities related to patient care and unit resources (e.g. LEAN, Process Improvement Projects, NSQIP. ERAS) Monitors and promotes positive patient and family experience Collects, reviews and trends utilization data, focused on improved patient flow Manages the fiscal resources of the assigned services, ensuring strategies are in place to mitigate risk Facilitates effective human resource management and allocation through recruitment, selection and performance development, including the management of absenteeism Advocates for a strong interdisciplinary approach, inclusive of physicians, to promote a collaborative high quality work environment Builds team cohesion by leading the management of change Promotes the development of leadership skills and capabilities within the program areas
Minimum of a Bachelor's Degree in Nursing and current registration with the College of Nurses
Relevant Master's Degree preparation preferred
Superior clinical leadership skills Previous experience in a leadership role within a large community or teaching hospital including direct supervisory experience
Minimum 5 years' experience in Surgical/ Perioperative care would be an asset
Proven facilitation, communication, relationship building, collaboration, leadership and organizational skills Ability to apply expert interpersonal and conflict management skills and expertise to influence and negotiate effective resolution of issues/disputes
Ability to manage the fiscal resources of assigned programs/services
Demonstrated skill and ability in process improvement and LEAN methodology
Commitment to on-going learning and professional development
Qualified applicants are invited to submit a detailed resume, quoting job # NU-16-011 to email@example.com by March 7, 2016.