Life at Guelph General Hospital

Ward Clerk

We have two regular part time opportunities for Ward Clerks in our Medical Unit.  Successful candidates will be available for pre-booked shifts, plus have availability for short notice call-ins.  Current shifts include days, evenings, and weekends.



  • Work closely with team leader in organizing flow of patients. 
  • Provide initial greeting and direction to patients upon presenting in department.
  • Answer telephone, take messages and redirect calls as indicated
  • Schedule follow-up and diagnostic appointments for patients both internally and externally.  Communicate necessary information to patient, family and physician as indicated.
  • Assist with directing patients to assigned rooms and maintaining communication between patients, families, physicians and staff.
  • Assist patients with transportation arrangements.
  • Retrieve and assemble patient charts as required.
  • Enter patient orders.
  • Obtain diagnostic results from PCI and externally as needed.
  • Review charts following patient visit to ensure chart is complete.  Monitor and process incoming and outgoing faxes.
  • Input necessary department statistics i.e. GRASP
  • Responsible for departmental mail and distribution of physician reports.
  • Assist with maintaining SPD, Stores, linen and other stock.  Assist with daily restocking of rooms if needed.
  • Assist manager with maintaining time sheets and completing payroll


  • Medical Office Administration Program certificate and/or recent related medical office experience
  • Medical Terminology course with demonstrated working knowledge
  • Excellent computer skills with 55 wpm keyboarding
  • Demonstrated organizational and record keeping skills
  • Excellent interpersonal and communications skills
  • Proven ability to work independently as well as part of a team
  • Previous hospital experience including experience with Meditech Order Entry would be an asset

Qualified applicants are invited to submit a detailed resume with reference to Job # CS-13-148/149


 While we appreciate all applications, only those candidates selected for an interview will be contacted.

Job Posting Number
Position Status
Days, Evenings, Weekends