Life at Guelph General Hospital

Quality of Work Life Supports and Benefits

At Guelph General Hospital we pride ourselves on creating a working environment that supports our team of over 1,200, both when they’re working and when they’re not. We know it’s a constant juggling act to balance work and life, and we do our best to support our team every way we can.

We value and appreciate the contributions of everyone  - clinical and non-clinical - who make Guelph General Hospital an energized, fast-paced and progressive organization.

As well as a standard benefit package that includes competitive pay, medical and dental benefits, vacation, statutory holidays, short and long term disability, life insurance and Healthcare of Ontario Pension Plan, we offer some programs and benefits that are unique to Guelph General Hospital.

We invite you to check out our Human Resources Plan to learn more about our commitment to staff here at GGH.

The First 90 Days

The First 90 Days is a program designed to increase engagement and reduce turnover among new employees. Directors meet with new employees at the 30- and 90-day mark for a "Check In" meeting. During these structured yet informal meetings, the Director will ask questions designed to discover not only what’s not going well, but also what is going well.

Employees also have a chance to ask any questions they may have for their Director as they are settling into their new position. The Director will use the information obtained during the Check In meetings to identify and address any potential problems or issues that arise during the start of employment.

In addition to Check In meetings, new employees are also invited to a New Employee Forum which is offered quarterly. The forum is facilitated by Organizational Development and serves as an opportunity for new employees to meet and discuss their on-boarding experience at Guelph General Hospital.  

Healthy Hospital Human Resources Quality Team

The 2005 and 2008 Healthy Hospital Survey identified a number of areas that would make Guelph General Hospital a healthier and safer place to work. A committee was formed and identified initiatives to address those concerns.  This group, now the Healthy Hospital Human Resources Quality Team (HHHRQT) continues to focus on creating a healthy hospital environment for patients and staff. 

Our goal as a Healthy Hospital team is to support:

  • A productive, safe environment where everyone is encouraged to realize their full potential
  • A place where people communicate effectively, trust each other, work well together, recognize and celebrate all contributions made
  • The need for professional and personal (work/life) balance

Come and join our team of exceptional people who are:

  • Qualified, motivated and dedicated to our Mission, Vision and Values
  • Compassionate, respectful and accountable to themselves and others
  • Given opportunities to enhance their education, learn and advance their skills

Our goal of service is:

  • Work that meets or exceeds expectations and required standards

Healthy Hospital Month

Every fall we celebrate Healthy Hospital Month and staff have the opportunity to participate in a number of different events including:

  • Stair Challenge
  • Blood Pressure Checks
  • Chair Massages
  • Micro Stretch Breaks
  • Black Tie Bingo Breaks
  • Flu Shots
  • Pumpkin Carving Contest
  • Food and Money collected for local soup kitchen
  • United Way Campaign
  • Educational Sessions
  • Thanksgiving Turkey Tree of Thanks
  • Thanksgiving Coloring Contest for children related to staff
  • Apples, bottles of water, food samples and recipes provided for staff by Marek Hospitality

Individual coaching and team facilitation services

Organizational Development regularly offers many supports to all of our staff, including the following:

Crucial Conversations

This two-day training session teaches participants to create conditions where people can speak with complete candour (no matter what the topic) and with complete respect (no matter the person or their position). 

Non-Violent Crisis Intervention

This one-day training focuses on communication skills and common sense approaches to safety in dealing with potentially aggressive persons. You can expect a day filled with both experiential and hands-on training.

Service Excellence:Making a Difference

This dynamic workshop will focus on the role you have in providing excellence in service and the power you have to change the course of a patient, visitor or colleague’s day. Includes a screening of the FISH video. Highly recommended for everyone.

“What’s on your Mind?” electronic suggestion box

"What's on your Mind" (WOYM) is an electronic, anonymous question and suggestion box. Staff are able to raise all sorts of issues and questions which are openly addressed by Hospital leaders and available for all to read. Started in September 2007 as a result of staff survey feedback, WOYM has been extremely popular. To date, nearly 500 submissions have been received ranging from parking issues to the price of coffee. Staff also use it as a way to recognize the efforts of others.

WOYM has been responsible for many positive developments from installing bike racks to increasing security measures, from securing discount memberships for staff at local gyms to the adoption of a smoke-free policy on the entire Hospital grounds.

Leadership development programs

A forum for Hospital leaders to share their challenges as a team and work together, under the guidance of experienced facilitators, to solve problems and resolve issues. Our programs focus on the continuing education and development of Hospital leaders in support of our Mission, Vision and Values. This also promotes a common language and culture to demonstrate unified, strategic and effective leadership.

Recognition programs and events

Service recognition - Our Annual Service Recognition Reception honours employees and physicians with 5, 10, 15, 20, 25, 30, 35 and 40 years of service.  We also acknowledge our volunteers with 25 years of service.

Thank You BBQ - The annual BBQ is hosted in the fall to thank staff, physicians and volunteers for their contributions to GGH.

Breakfast with Santa - Santa and Mrs. Claus make a special appearance to hand out door prizes while staff enjoy a delicious breakfast hosted by the Hospitals Senior Team.

Quality Recognition Awards - Staff who exceed expectations and/or required standards can be nominated for a Recognition Award in one of the following categories:

  • Outstanding Service
  • Exceptional Acts of Kindness
  • Outstanding Innovation
  • Excellence in Leadership
  • Excellence in Sharing Learning 

WOW cards - WOW cards are used to recognize excellence. When people live our values of compassion, respect, teamwork or accountability, a WOW card lets them know they have been noticed.

“Walk this Way” internal job shadowing program

Walk this Way is an internal job-shadowing program coordinated by Organizational Development. The purpose of the program is to provide staff with opportunities to have a realistic look at someone else’s role within the hospital and to promote mutual understanding, respect and teamwork between coworkers and across departmental lines. 

Employee Health Services

  • Employee Assistance Program
  • Back Awareness Program
  • Influenza Prevention Program
  • Smart Moves Program
  • Confidential Supportive Service
  • Ergonomic Program with onsite Occupational Therapist
  • Occupational Physician 1 X week
  • First Aide
  • Immunizations
  • Respiratory Mask Fit Testing
  • WHMIS training and Testing
  • Transitional (Modified) work program